1. Information We Collect

To provide effective Ayurvedic and Herbal solutions, we may collect:

• Personal Identity: Name, age, gender, and contact details.
• Health Data: Information regarding your lifestyle, dietary patterns, and specific health concerns (e.g., Joint pain, Diabetes, or Protein deficiency) provided during consultations.
• Transaction Data: Billing address and payment records for your herbal pharmacy orders.

2. How We Use Your Information

Your data is used strictly for:

• Customizing herbal formulations and wellness recommendations.
• Processing and delivering your orders from our pharmacy.
• Sending scientific updates on preventive wellness and new product launches.
• Improving our clinical research and product efficacy.

3. Confidentiality of Health Records

Strict Confidentiality: Being a healthcare provider, we treat your health queries as "Sensitive Personal Data." We do not sell, rent, or trade your medical history or health concerns with third-party marketing agencies. Access to your health data is restricted to authorized medical consultants and quality control staff only.

4. Disclosure to Third Parties

We only share necessary information with trusted partners such as:

• Logistics Partners: To ensure the safe delivery of your herbal products.
• Payment Gateways: To process secure encrypted transactions.
• Legal Authorities: Only when required by the laws of India.

5. Security Measures

We implement industry-standard security protocols (SSL Encryption) to protect your data from unauthorized access, alteration, or disclosure. While we strive for 100% security, please note that no method of transmission over the internet is absolutely secure.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and remember your preferences for future visits. You can choose to disable cookies through your browser settings.

Grievance Officer

For any privacy-related concerns or to request data deletion, please email us at:
privacy@amexthealthcare.com